Privacy Policy
Last Updated: January 2026
musicognition.com ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website musicognition.com (the "Site"), which provides information about neosurf casino and gambling affiliate services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, and other contact details you voluntarily provide when contacting us or creating an account.
- Technical Data: IP address, browser type, operating system, and device identifiers.
- Cookie Data: Information stored through cookies and similar tracking technologies (see Cookie Policy section).
- Usage Data: Pages visited, time spent on the Site, links clicked, referral sources, and interaction patterns.
- Location Data: Approximate location based on IP address (we do not collect precise GPS data without consent).
2. How We Use Information
We use the information we collect for various purposes, including:
- Conducting analytics to understand visitor behaviour and Site performance.
- Affiliate tracking to attribute casino sign-ups and monitor referral conversions.
- Improving the Site's functionality, content, and user experience.
- Sending promotional communications and marketing materials (if you have opted in).
- Responding to your inquiries and customer service requests.
- Detecting fraud and ensuring Site security.
- Complying with legal obligations and regulatory requirements.
3. Cookie Policy
Our Site uses cookies and similar tracking technologies to enhance your experience. We use the following types of cookies:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Track usage patterns and Site performance (e.g., Google Analytics).
- Affiliate Tracking Cookies: Monitor referrals to partner casinos and track conversions.
- Marketing Cookies: Enable targeted advertising and retargeting campaigns.
Opt-Out Options: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Site functionality. You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4. Third-Party Links
Our Site contains links to third-party casinos, gambling operators, and affiliate partners. We are not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in transactions.
When you click on casino links, you leave musicognition.com and enter third-party platforms. Your use of those sites is governed by their respective privacy policies and terms of service.
5. Your Rights
Under Australian Privacy Principles (APP) and applicable Australian Privacy Law, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information (subject to legal obligations).
- Opt out of marketing communications.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act 1988 (Cth).
EU/UK Users: If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and withdrawal of consent.
US Users: If you are located in California or other US states with privacy legislation, you may have rights under the California Consumer Privacy Act (CCPA) and similar state laws.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Typically:
- Contact information is retained for the duration of our business relationship plus 2 years.
- Analytics and usage data are retained for up to 12 months.
- Affiliate tracking data is retained in accordance with affiliate program requirements.
You may request deletion of your data at any time, subject to legal or contractual retention obligations.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Website: musicognition.com
We will respond to privacy inquiries within 30 days of receipt. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
This Privacy Policy may be updated from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of the Site constitutes acceptance of the updated Privacy Policy.